Attention! On weekends we have a free schedule. Automatic exchange is available 24/7! Exchange operations in manual mode provides during six hours. Support team does not work during the night.

100 60

I paid for the application and transferred PerfectMoney, but my application was deleted. Why did you dеlete my application?

If you paid for the application, but it was deleted. This means that your payment is held by PerfectMoney. Therefore, we did not receive your payment within the allotted time for payment and the application was automatically deleted.

How long can my payment be held by PerfectMoney?

According to information on the PerfectMoney website, verification of your payment can take up to 6 hours. However, this procedure usually takes no more than 1 hour.

What will happen to my application after my payment arrives in your wallet?

Once your payment is received, your order will be automatically restored and executed if there is enough reserve of the currency you ordered to complete the order. Since the amount is not reserved for deleted applications.

What if, after receiving payment, you do not have enough reserves to automatically execute the application?

In this case, the application will receive the status “Autopayment Error” and will require the participation of an operator to process it. During business hours, the operator will process your request.

Back to news